Careers

You Can Make The Difference in a Child’s Life

North Shore Child & Family Guidance Center is the preeminent not-for-profit children’s mental health agency on Long Island. Dedicated to restoring and strengthening the emotional well-being of children and families, the Guidance Center leads the way in diagnosis, treatment, prevention, training, parent education, research and advocacy. Our highly qualified staff consists of teams of caring psychiatrists, psychologists, social workers, mental health counselors, family advocates and drug & alcohol counselors with expertise in treating children. 
Be part of the caring team at the Guidance Center!

Benefits include: 
Comprehensive health insurance, generous paid vacation time and more!

Positions available now:

Key responsibilities include but are not limited to:

• Provide consistent, forward-thinking leadership to all administrative staff in the areas of advocacy, client services and programming.
• Actively develop and oversee direct application of effective strategies for achievement of policy goals and program outcomes to secure sustainable business developments.
• Continuously monitor and adjust organizational priorities and structure to adapt to the needs of the communities served, funding streams and business needs of the agency.
• Grow, lead, inspire and manage a high-performing, engaged team of professionals.
• Oversee the day-to-day operations across all agency sites.
• Provide coverage and administrative relief in the absence of the Executive Director/CEO when required.
• Formulate and manage budgets, operating and financial plans.
• Monitor service provision and business processes to secure fiscal viability in alignment with operating budgets.
• Build and maintain positive working relationships with representatives of member agencies, advocacy groups, legislative, government representatives and other stakeholders.
• Maintain up to date knowledge of OMH, OASAS and County regulations.

Qualifications:

A Licensed Master’s Degree in Clinical Social Work, Psychology or Mental Health Counseling with a minimum of seven years of relevant experience. Relevant experience must include supervisory or managerial experience of a mental health program and/or medical health program, providing service coordination and information, linkages and referrals for community-based services to children and families with mental health needs, complex trauma, and/or individuals with disabilities.

Responsibilities and Duties:

• Provide clinical supervision (individually and in a group setting), assist clinical staff with managing their caseloads, maintain clinical standards for their clients and oversee applicable regulatory requirements.
• Work alongside the Director of Clinical Services to provide direction, provision, and quality to ensure compliance/quality with agency policies and monitor the program census and budget.
• Responsible for the coordination and integration of counseling services with other client care services to ensure continuity of care for each client; ensure that the assessment, diagnosis, treatment and discharge planning of clients is provided by appropriately trained and qualified clinical staff as specified in the client’s treatment plan; and properly documented throughout the client’s chart as required by agency policies.
• Monitor treatment and behavioral approaches that are evidenced based.
• Provide clinical coverage for supervisees and conduct intakes as needed.
• Provide opportunities for student training within their programs.
• Complete all administrative tasks including annual evaluations, monitoring PTO, hiring, training, etc.
• Flexibility with schedule including a minimum of two evenings per week.

Qualifications & Experience:

• Graduate degree and NYS Licensed required– LMSW, LCSW, LMHC, or LMFT.
• At least 3 years supervisory and program administration experience with relevant clinical experience, preferably in Community Mental Health, Substance Use &/or Child Welfare.

Qualifications:

• Graduate of a medical school approved by the NY State Education Department
• Completion of fellowship in child and adolescent psychiatry
• Completion of approved residency in psychiatry
• Licensed to practice medicine in NY State
• Certified or eligible to be certified by the American Board of Psychiatry and Neurology
• NY State License to practice medicine, in good standing
• Active DEA license
• Excellent interpersonal communication skills and ability to work collaboratively with other disciplines
• Excellent assessment, diagnostic and psychopharmacological treatment skills
• Strong clinical skills working with individuals with mental illness, including both individually and in group therapy
• Bilingual English/Spanish a plus but not required

Contact: Dr. Reena Nandi, 516 319 6038, or email rnandi@northshorechildguidance.org

Program description: Our Outpatient Chemical Dependency program provides compassionate, healing services for teens struggling with drug and alcohol issues, providing a holistic approach that includes individual, family and group therapy. Additionally, we have specialized programs for kids who have been impacted by the addiction issues of their parents or other family members. This program saves lives, and we’d love for you to be part of it!

The position: In collaboration with our expert team of counselors, physicians and others, you will create and implement a comprehensive treatment plan, working directly with children and their families and providing them with the tools they need to end the cycle of addiction and lead healthy, happy lives.

Requirements: We request that you have your LMSW or LMHC with CASAC or CASCA-T, though we will consider MSW or MHC. We also ask that you have three or more years working with adolescents with substance use/co-occurring treatment disorders.

Benefits: North Shore Child & Family Guidance Center offers a comprehensive health insurance, generous paid vacation time and more. To learn about this position and join our team, contact Dr. Nellie Taylor-Walthrust, (516) 626-1971, ext. 229, or email ntaylorwalthrust@northshorechildguidance.org

The position: This clinical supervisory position manages the overall operation of our in-home, community-based programs CCSI (Coordinated Children’s Service Initiative); CCCT (Clinical Care Coordination Team); Family Peer Advocates; and SPOA, among others.

You will be responsible for staff training, supervision, evaluation and development of our team. You will provide: oversight of documentation and processes to ensure compliance with policies and procedures; guidance and direction to all staff; and interaction with community organizations.

You will be responsible for supplying necessary clinical interventions as well as taking on the role of mediator, educator, advocate and outreach worker on behalf of clients in our home- and community-based programs. You will be part of a dynamic therapeutic team that works closely with all direct and support staff to provide culturally competent and sensitive services.

Additional duties include ensuring the team’s delivery to provide families with resources that encourage the development of skills needed to improve overall functioning and reduce hospitalization. 

Requirements:

• Master’s Degree in Social Work or Mental Health Counseling (social workers must have LMSW, but LCSW preferred. Mental health counselors must have LMHC).
• Minimum one year of supervisory experience.
• Valid driver’s license.

Benefits: North Shore Child & Family Guidance Center offers a comprehensive health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency, contact Regina Barros-Rivera, (516) 626-1971, ext. 330, or email rbarros@northshorechildguidance.org.

Duties and Responsibilities include but are not limited to:

• Conduct comprehensive psychosocial assessment with young children, youth and families.
• Conduct family, group and/or individual psychotherapy as needed, within the weekly productivity requirements of the program.
• Monitor, evaluate and record client progress with respect to treatment goals.
• Interview clients, review records, conduct assessments, and/or confer with other professionals to evaluate the mental or physical condition of clients or patients.
• Carry a minimum of two groups that meet, minimally, on a weekly basis.
• Make necessary referrals and participate, as needed, in client engagement with higher levels of care (e.g. hospitalization, day treatment, partial hospital care).
• Provide clinical consultation in regard to family interactions, community resources and socio-cultural determinants.
• Complete paperwork in a timely manner and participate in all administrative functions, including staff training, necessary to support direct service provision.
• Utilize Electronic Health Records and Concurrent Record Keeping as directed and indicated.
• Two evenings required.

Qualifications: LMSW or LMHC preferred

Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency, email resume to executiveoffice@northshorechildguidance.org.

Duties and Responsibilities (include but are not limited to):

• Conduct comprehensive psychosocial assessment with children, youth and families.
• Conduct family, group or individual psychotherapy.
• Monitor, evaluate and record client progress with respect to treatment goals.
• Interview clients, review records, conduct assessments and confer with other professionals to evaluate clients’ condition.
• Make necessary referrals and participate, as needed, in client engagement with higher levels of care (e.g., hospitalization, day treatment or partial hospital care).
• Provide clinical consultation in regard to family interactions, community resources and socio-cultural determinants.
• Complete paperwork in a timely manner and participate in all administrative functions, including staff training, necessary to support direct service provision.
• Utilize Electronic Health Records and Concurrent Record Keeping as directed and indicated.
• Two evenings required

Requirements: MSW or LMSW preferred.  Also 2- 3 years’ experience working with families and children. Must be comfortable providing individual, family and group therapy.

Benefits: North Shore Child & Family Guidance Center offers a comprehensive health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, dynamic agency, contact Elissa Smilowitz, (516) 626-1971, ext. 308, or email esmilowitz@northshorechildguidance.org

Duties and Responsibilities (include but are not limited to):

• Conduct comprehensive psychosocial assessment with children, youth & families.
• Conduct family, group or individual psychotherapy as needed, within the weekly productivity requirements of the program to which one is assigned.
• Monitor, evaluate, and record client progress with respect to treatment goals.
• Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
• Carry a minimum of two groups that meet on a weekly basis.
• Assist in the development of plans to prevent deterioration of client functioning.
• Make necessary referrals and participate, as needed, in client engagement with higher levels of care (e.g. hospitalization, day treatment, partial hospital care).
• Render immediate guidance as well as therapy for children and families in crisis.
• Provide clinical consultation in regards to family interactions, community resources and socio-cultural determinants.
• Complete paperwork in a timely manner and participate in all administrative functions, including staff training, necessary to support direct service provision.
• Utilize Electronic Health Records and Concurrent Record Keeping as directed and indicated.
• Two evenings required

Contact Erika Perez-Tobon at (516) 626-1971, Ext. 228, or email eperez-tobon@northshorechildguidance.org

Duties and Responsibilities (include but are not limited to):

• Screen, triage and manage intake calls from families seeking mental health or substance use services for their children and teens.
• Maintain up-to-date Intake Log that captures the intake process until appointment is booked.
• Create patient profile in agency electronic health record system.
• Manage intake schedules for clinical staff, maximizing intake capacity.
• Work closely with Triage Supervisor for all emergency/urgent callers to assess level of risk and safety and classification of the call.
• Schedule intake appointments with appropriate programs and clinical staff based on client need, age and presenting problem.
• Collaborate with hospital discharge planners and book urgent/emergency intake appointments within regulatory specified timeline; act as agency liaison until client is seen for appointment.
• Coordinate closely with Billing Department to verify insurance and costs for services.

• High school diploma; Bachelors degree preferred
• A minimum of 3+ years’ experience in patient intake or medical office administration
• Strong affinity for customer service
• Professionalism
• Working knowledge of office management systems and technology
• Excellent organizational and time-management skills
• Great communication and interpersonal skills
• Proficient computer literacy
• Ability to work in a fast-paced environment

Duties and Responsibilities:

• Welcome customers, guests and staff in a warm and friendly manner.
• Learn all essential aspects of Agency operations to best navigate callers, visitors and staff and provide quality customer service to all.
• Manage and reconcile staff schedules.
• Screen first-time callers requesting an appointment and work closely with Intake Coordinators.
• Oversee automated appointment tele-reminders and provide confirmation calls as needed.
• Verify that patient demographics data remains accurate and up to date.
• Notify providers of patient arrivals.
• Monitor waiting area to ensure visitors’ and clients’ needs are met and appointments seen in a timely fashion.
• Provide customer service and support to new clients in completing and/or obtaining necessary intake paperwork.
• Work collaboratively with other staff, managers and administrators as requested.
• Provide back-end support related to intake, admission and discharge processes as assigned.

Front Desk/ Support Services Agent Qualifications: 

• Excellent verbal communication and customer service skills
• Ability to resolve conflict
• Teamwork focus
• High energy level
• Thoroughness and professionalism
• Comfortable with technology
• Familiarity with Microsoft Office and Outlook

Education, Experience and Licensing Requirements: 

• High school diploma, GED or equivalent
• Prior industry experience in a medical office preferred
• Familiarity with Zoom phones, electronic health records and appointment systems

Duties and Responsibilities (include but are not limited to):

• Individual employment counseling
• Group vocational counseling
• Daily reporting and tracking of student counseling sessions
• Individual and group notes
• Completion of OMH/Nassau County and Guidance Center reports in a timely manner
• Completion of monthly and quarterly statistics
• Parent and family counseling regarding student’s employment opportunities and placements
• Job development
• Job coaching (on a limited as needed basis during work hours)
• Linkage to preparatory programs and supports
• Participation in interdisciplinary team activities

Qualifications:

Master’s Degree in Rehabilitation Counseling, Mental Health or Social Work, CRC, LMHC, MSW, LMSW or related field professional certification required and/or pending degrees with supervision toward licensure and experience or course work in school to work transition.

Duties and Responsibilities (include but are not limited to):

• Provides evaluation and treatment services within a school-based, mental health collaborative for high school aged children in Nassau BOCES school, including individual, group and family therapy. All individual and group sessions are provided as part of the clients IEP.
• Conducts initial screenings, provides crisis intervention as needed, and maintains all relevant forms, reports and documentation.
• Works closely with ISP team members, including staff psychiatrists and therapists, BOCES administration and school staff in team meetings and planned interventions.
• Maintains contact with referring and other involved professionals as needed.
• Provides case management as needed including information and referral services to clients and collaterals. 
• Attends weekly team meetings and supervision for support.
•  Conducts family therapy, which is an integral, requisite part of the program. It is conducted at the school, in agency offices or in the home, as clinically indicated. 

Requirements:

• Working knowledge of professional social media
• Prior experience with blogs
• Sensitivity regarding mental health issues
• Ability to run and analyze social analytics/SEO
• Reliable and trustworthy

Preferred, but not required:

• Knowledge of mental health/minor in a related field
• Microsoft Office
• Adobe Creative Suite

Send resume and cover letter to: JKern-rugile@northshorechildguidance.org